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Cancellations &
No Shows Policy
We understand that life happens. However, as a small business, cancellations and no shows can really affect our employees. When scheduling, a credit card is now required to hold your appointment. We request a 24 hour notice for all cancellations. All cancellations inside the 24 hours or on the same day of the scheduled appointment will result in a 50% charge of scheduled services. All no-shows will result in a 100% charge for scheduled services. Thank you for respecting the time of our employees.
Yellow Strawberry / Yellow Strawberry Owner
Late Arrivals
Please be courteous to the staff and other clients at Yellow Strawberry and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.
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