Cancellations &
No Shows Policy
At Yellow Strawberry Salon, we understand that life can be unpredictable. However, as a small business, last-minute cancellations and missed appointments significantly impact our team.
To secure your appointment, a valid credit card is required at the time of booking. We kindly ask for a minimum of 24 hours’ notice for any cancellations or changes to your appointment.
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Cancellations made within 24 hours of the scheduled time will incur a 50% charge of the reserved services.
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No-shows will be charged 100% of the scheduled services.
We appreciate your understanding and support in valuing our team’s time and dedication. Thank you for helping us provide the best possible service to all our guests.
- Yellow Strawberry Owner
Late Arrivals
At Yellow Strawberry Salon, we strive to provide every guest with exceptional service in a timely and respectful manner. We kindly ask that you arrive promptly for your scheduled appointment to ensure the best experience for both you and our team.
If you are running more than 15 minutes late, we may need to reschedule your appointment to avoid disruption to other clients and maintain our service standards. If you anticipate a delay, please contact us as soon as possible so we can make the appropriate accommodations.
Thank you for your courtesy and understanding.