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Cancellations &
No Shows Policy
We understand that life happens. However, as a small business, cancellations and no shows can really affect our employees. When scheduling, a credit card is now required to hold your appointment. We request a 24 hour notice for all cancellations. All cancellations inside the 24 hours, or on the same day of the scheduled appointment will result in a 50% charge of scheduled services. All no-shows will result in a 100% charge for scheduled services. Thank you for respecting the time of our employees.
We guarantee our service and products within 10 days.
Yellow Strawberry / Yellow Strawberry Owner
Late Arrivals
Please be courteous to the staff and other clients at Yellow Strawberry and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.
Salon Fee and Gratuity
3% of the entire Bill
First and foremost, we want to say we appreciate your business and loyalty to the Yellow Strawberry SRQ Salon & Spa. As one of the premier salons in Sarasota, we enjoy providing an elevated experience for our clients. This 3% fee will ensure we continue to provide the best client experience from the latest styles, techniques, and education to a clean and beautiful salon. Some but not all of the things this fee will cover:
-Education for our stylists with the top educators in their field of color and cutting.
-Exclusive and expansive color line along with retail products to take home.
-Payment options with AMEX, Mastercard, Visa, Discover, and Apple Pay.
-Continued Price Increases with suppliers.
-Beverage options to include wine.
Gratuity is greatly appreciated, and we kindly ask that all gratuities be given in cash or check form. We are unable to process gratuity via credit card.
We know you have many options when it comes to choosing a hair salon and we appreciate your continued support
.-The Yellow Strawberry Team-
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